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Comotion – We build customer led businesses HOME WHAT WHO US THOUGHTS CONTACT Find out how We build customer-led businesses The world has changed We live in the age of the customer. The Internet has given power to the individual by offering transparency, accessibility and a voice that can be heard. To succeed in this new world, your business needs to truly put the customer at the heart of everything you do. This requires an obsession with your customer, an excellence in how you run your operations and a rigor in managing your finances that together will deliver sustainable growth. How can we help? How can we help you on this journey? By arguing with you. By pushing you into uncomfortable places. By making you work in challenging ways. By forcing you to ask difficult questions whilst providing brutally honest answers. Why? Because we are partners, not suppliers. As partners, we also inspire you, bring magic and fun to your journey and leave you with a new way of working that truly puts the customer at the heart of everything you do. What we do Each client is unique, and we deliver a customised approach drawing on our four core offerings Creating your Strategy We help you define a long-term, sustainable growth strategy Click here for more Building Operational Excellence We help you build a world-class customer function Click here for more Supporting your Transformation We help you change your DNA to become a customer-led, digitally-driven business Click here for more Developing your Talent We help you upskill existing staff and bring in new expertise Click here for more Who we work with We work with a wide variety national and international brands across a range of sectors Homepage logo slider ? ? What they say about us Our passion lies in building customer-led businesses. Here are just a few examples of how we did that… Our thoughts By Guest A Model for Transforming to a Customer-Led Business Is there a recipe for transformation? Can a business genuinely transform itself to be customer-led? How do you get started? These were the questions addressed by Comotion associates at a recent breakfast discussion and whilst these questions are straightforward, some of the answers challenge accepted wisdom. The roadmap As consultants we are often in the […] READ MORE By Giles Blackburn When AI goes too far You and a friend go out shopping and you both buy the same thing, only they pay less for it than you do. They don’t have a specific discount or loyalty card. But based on their profile, an AI has decided that you will buy at a higher price than your friend. How does that […] READ MORE By Guest Change in large organisations: adapt & accommodate Sometimes making change in a large organisation is like pushing water up a hill. We used to describe the team I was a part of within the large corporate organisation that I worked at as the “speed boat beside the oil tanker”. But you need to come home to the mother ship. And sometimes there […] READ MORE Contact email@example.com +44 (0)203 740 1780 Address Innovation Warehouse | 1 East Poultry Av London EC1A 9PT Online ? Comotion 2017 | All Rights Reserved